Return & Refund Policy

Last updated: October 20, 2026

At Jus God Things, we want you to love what you ordered. If something isn’t right, contact us and we’ll help you understand the options available.

1. Return Eligibility

Return eligibility depends on the product and the reason for the return.

Where returns are accepted, items must be:

• Unworn, unused, and unwashed.

• In their original condition, with tags attached.

• Returned in their original packaging, where applicable.

Items that have been worn, washed, damaged after delivery, or altered may not qualify for a change-of-mind return. This does not affect your rights under applicable consumer protection laws.

2. How to Request a Return

Please contact us at hello@jusgodthings.in before sending any item back.

Include your order number, the item you wish to return, and the reason for your request. We’ll review your request and explain the next steps.

Please do not send items back before receiving return instructions from us.

Unless otherwise stated or required by law, return shipping costs for change-of-mind returns may be your responsibility.

3. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible at hello@jusgodthings.in. Include your order number and clear photos of the issue so we can assess it and help resolve the problem.

Eligible issues will be handled in accordance with applicable law.

4. Non-Returnable Items

Certain items may not qualify for change-of-mind returns, as specified on the product page or at the time of purchase.

If you’re unsure whether an item is eligible, contact us before placing your order.

Nothing in this policy removes any rights you may have under applicable law.

5. Exchanges

Want a different size or product? Contact us at hello@jusgodthings.in before sending your item back.

Exchanges are subject to eligibility and stock availability. We’ll confirm the available options and any applicable shipping costs.

6. Refunds

If a return is approved, we’ll notify you after the returned item has been received and inspected.

Approved refunds will generally be issued to the original payment method, unless otherwise agreed or required by law. The time taken for the refund to appear may depend on your bank or payment provider.

If your refund has not arrived within the timeframe communicated to you, please contact us.

7. Order Cancellations

Changed your mind? It happens.

You can request to cancel your order through your customer account within 1 hour of placing the order. Alternatively, email hello@jusgodthings.in with your order number as soon as possible.

Cancellation requests made after this window may not be accepted if the order has already been processed or shipped. We’ll confirm whether your cancellation is possible and explain how any eligible refund will be handled.

If your order has already been dispatched, cancellation may no longer be possible; please refer to our Return & Refund Policy for the next steps.

Your statutory rights under applicable law remain unaffected.

8. Contact Us

Questions about returns, refunds, exchanges, damaged items, or cancellations?

Email: hello@jusgodthings.in

Please include your order number so we can help you without unnecessary back-and-forth.

Jus God Things
Same chaos. Better outfits.